Sorry! We can only accept one mailing address per backer.
If you have any issues regarding free adapter credits, we kindly advise you NOT to use the discount code yet and FORWARD your original "I Have Shared" email to firstname.lastname@example.org We will get back to you asap with a new code please give us time to process these emails.
Email us at email@example.com With our reply, you can fill in the google form. For those who has more than one order, You can submit more than once and we will cancel and reset everything for you.
Don’t worry, you won’t lose your rewards! We will do a final check and reset your Discount Codes for you to have one more chance to manage your pledges before October. Please sit back and relax as we prepare to sort it out.
Please give us time to process your request. You won’t lose your rewards we will fix it for you even after the set deadline. Thank you.
First please check if the correct code is copied, ie. no extra spaces are included. You can also try refreshing your browser and computer. If all else fails, please email firstname.lastname@example.org with the SUBJECT LINE “Discount Code Error”
Send us your new address with email SUBJECT LINE "Change of Address" to email@example.com. We will update your shipping address on your Shopify Account, Change of address require at least 48hrs. Please limit the change to ONE TIME ONLY to avoid extra process time.
Don't panic. Do the following in order: Check Spam Search your email with the following words "Pledge Manager" “Znaps" If using Gmail, check under the "Promotions" label/tab. If still can't locate the survey please Contact us at firstname.lastname@example.org
You have until Thursday Oct 1,2015 to fill out the survey so we know where to send your ZNAPS.
We're sorry! November is the earliest we can ensure delivery from our manufacturer. We thank you for your patience.
Don't worry! The code will work until the transaction is successfully processed.
If you are unsure of your address at around the time ZNAPS is shipped, please provide an address where it will be easy for you to make a pickup.
We cant' give you a tracking number yet because we haven't shipped.
Great question, we are still in negotiations. It will be different for each country. We will update everyone once we have more information.
You sure can! ;D Just know that we can only ship to one mailing address per backer. Additional shipping may apply.